Freight Wranglers Help
Broker
The Broker section provides tools for freight brokerage operations including carrier vetting, load posting, rate intelligence, and carrier payments.
Carrier Vetting
Verify carrier credentials, insurance, and safety records before assigning loads.
How to use it
- Navigate to Broker → Carrier Vetting
- Search for a carrier by name, MC number, or DOT number
- Review safety ratings, insurance status, and authority information
- Approve or reject carriers based on your vetting criteria
- Approved carriers are added to your carrier network
Key features
- FMCSA safety data integration
- Insurance verification and expiration tracking
- Operating authority validation
- Carrier scorecard based on past performance
Tip: Set up automatic alerts for carrier insurance expirations so you can proactively request updated certificates before coverage lapses.
Freight Visibility
Monitor the status and location of all brokered loads in real time.
How to use it
- Navigate to Broker → Freight Visibility
- View all active brokered loads on the dashboard
- Filter by status, carrier, origin, or destination
- Click a load to see real-time tracking details
Key features
- Real-time load status tracking
- Map view of all active shipments
- ETA calculations and delay alerts
- Carrier check-call logging
Rate Intelligence
Access market rate data and analytics to price loads competitively and maximize margins.
How to use it
- Navigate to Broker → Rate Intelligence
- Enter a lane (origin → destination) to look up market rates
- View rate trends and historical data for the lane
- Compare your rates against market averages
- Use margin analysis to set competitive pricing
Key features
- Market rate lookups by lane
- Historical rate trends and seasonality data
- Margin analysis with recommended pricing
- Integration with DAT and Truckstop rate data
Load Posting
Post available loads to load boards to find carriers.
How to use it
- Navigate to Broker → Load Posting
- Select loads to post from your available inventory
- Choose which load boards to post to (DAT, Truckstop, 123Loadboard)
- Set rate and equipment requirements
- Monitor responses and carrier interest
Key features
- Multi-board posting from a single screen
- Automatic load board sync
- Carrier response tracking
- Load removal when booked
Carrier Payments
Manage payments to carriers for completed brokered loads.
How to use it
- Navigate to Broker → Carrier Payments
- View all pending carrier payments
- Review load details and agreed rates
- Process payments via the configured payment method
- Track payment status and history
Key features
- Payment processing via multiple methods (ACH, check, quick pay)
- Payment status tracking
- Aging report for outstanding carrier payables
- Integration with accounting module
Credit Reports
Run credit checks on customers and carriers to assess financial risk.
How to use it
- Navigate to Broker → Credit Reports
- Search for a company by name or MC/DOT number
- Request a credit report
- Review credit score, payment history, and risk indicators
- Set credit limits based on the report findings
Key features
- Credit score and payment history lookup
- Risk level indicators
- Credit limit recommendations
- Report history for re-evaluation
Tip: Run credit reports on new customers before extending payment terms. This helps minimize the risk of non-payment on brokered loads.