Freight Wranglers Help
Carrier Portal
The Carrier Portal gives external carriers a self-service interface to view assigned loads, track payments, and manage documents for brokered freight.
Carrier Dashboard
A personalized overview for carriers showing their active loads, payment summary, and recent activity.
How to use it
- Carriers log in with their portal credentials
- The dashboard displays active load count, pending payments, and recent deliveries
- Quick-action buttons link to loads and payment history
Key features
- Active load summary with status breakdown
- Pending payment total
- Recent delivery history
- Quick navigation to common actions
Loads
Carriers can view their assigned loads and update status as they progress through pickup, transit, and delivery.
How to use it
- Navigate to Loads in the carrier portal
- View all assigned loads with current status
- Click a load to see full details including pickup/delivery instructions
- Update load status as milestones are reached (arrived, loaded, delivered)
Key features
- Load list with status filtering
- Detailed pickup and delivery instructions
- Status update capability from the portal
- Rate confirmation and load documents accessible per load
Tip: Carriers only see loads assigned to their company. They cannot view other carriers' loads or any internal brokerage data.
Payments
Carriers can view their payment history, pending payments, and download remittance details.
How to use it
- Navigate to Payments in the carrier portal
- View all payments with status (Pending, Processing, Paid)
- Click a payment to see load details and amount breakdown
- Download remittance advice as PDF
Key features
- Payment history with date and amount details
- Status tracking for pending payments
- Remittance advice download
- Quick pay option (if enabled by the broker)
Documents
Carriers can upload required documents and access load-related paperwork.
How to use it
- Navigate to Documents in the carrier portal
- Upload required documents (insurance certificates, W-9, etc.)
- View and download load documents (rate confirmations, BOLs)
- Track document expiration dates
Key features
- Document upload with type classification
- Expiration tracking and renewal reminders
- Load-specific document access
- Download and preview support