Operations
The Operations section covers day-to-day operational tools including detention tracking and weather/route planning.
Detention Tracking
Log, track, and bill detention time at shipper and receiver facilities.
How to use it
- Navigate to Operations → Detention Tracking
- View all detention records or filter by status
- Click + New Detention to log a detention event
- Record arrival time, departure time, and free time allowance
- Calculate billable detention and add to load charges
Creating a detention record
- Click + New Detention
- Select the associated load and stop
- Enter arrival and departure times
- Set the free time allowance (typically 2 hours)
- System calculates billable detention automatically
- Approve and bill to the customer
Key features
- Automatic billable time calculation
- Status tracking (Pending, Approved, Billed, Paid)
- Detention rate configuration
- Reporting on detention by customer and facility
Tip: Tracking detention consistently helps identify problem facilities and strengthens your position when negotiating rates or filing detention claims.
Weather & Route Planning
Check weather conditions along planned routes and plan trips with weather awareness.
How to use it
- Navigate to Operations → Weather & Route
- Enter an origin and destination
- View weather conditions along the route
- Check for severe weather alerts
- Plan alternate routes if conditions are hazardous
Key features
- Route weather overlay on map
- Severe weather alerts (winter storms, tornadoes, flooding)
- Road condition warnings
- Multi-day forecast for trip planning
Locations
Manage shipper and receiver facility locations used across loads and operations.
How to use it
- Navigate to Operations → Locations
- View all locations or filter by state or search term
- Click + New Location to add a facility
- Enter the facility name, address, contact information, and operating hours
- Optionally configure a geofence radius for automatic arrival/departure detection
- Save the location — it becomes available when creating loads
Key features
- Full CRUD for facility locations
- Geofence configuration per location (radius in miles)
- State-based filtering for quick lookup
- Search by facility name or address
- Operating hours and contact details
- Automatic geofence triggers for driver arrival and departure
Tip: Setting up geofences on frequently visited facilities enables automatic arrival and departure detection, reducing manual status updates from drivers.